Professional Technical Support for Homes and Businesses — Call 706-549-9300 moc.h1553455871cetyt1553455871iccis1553455871salc@1553455871ofni1553455871

Specialty Services

Security Auditing

How secure is your business? Are there holes open to the outside that you aren’t aware of? Does your router have a vulnerability needing to be patched? Maybe there is already something or someone malicious within your computers? We can run full diagnostics against your network internally and externally to insure you are as secure as possible.

Awareness Training

What good is security when an end user simply hands over the key? We partner with specialized groups to offer awareness training to your employees. We can teach users how to recognize social engineering attacks and then run a wide array of simulated attacks to see who, if anyone, needs a little extra training. The human element is almost always the weakest link within your security plan. Let us strengthen it for you.

Data Recovery

Rule #1 for data: always back it up. But sometimes things happen and we understand that. Sometimes drives fail or important files get deleted. We can do data recoveries on single hard drives, rebuild RAID arrays, and even solder components back together. Have something even we can’t do? We still have you covered! We partnered with a forensic data recovery specialist to insure that if there is even a remote chance of recovering your data, we will make it happen.

Data Decryption

Get hit with ransomware? First off, don’t pay! On the off chance you manage to get your data back, you are now even more of a target for future attacks. As far as the decrypted data goes, let us have a look at it. While not all ransomware variants can be decrypted, we have success restoring ransomed data. And again, even if we can’t, our forensic recovery partner has a specialty in decryption and can take further steps towards the recovery of your data.

And More

Do you need something we haven’t listed anywhere on our site? Let us know! If it involves technology, we probably do it. The only exception is pure coding for programs, websites (custom from the ground up), and databases. But even then, we maintain consultants who may be able to handle your needs. It never hurts to give us a quick shout. If we don’t do it, we will be honest with you and try to direct you to a company that does.

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Agent

The agent requires no installation. Simply download it, save it somewhere you can find it, and then run it. You will be given an ID and password to allow for the remote support. Pass these along to us, sit back, and let us fix things up for you.

Host

The host is an installation that stays running on your computer so you can request our assistance without even being at your computer. All you need to do is provide us with your ID and password and to leave the computer on. We'll handle the rest.

Helpdesk

Not all problems need a "drop everything and help" response. Submitting tickets alerts all of us instantly, lets us research and reach out with answers (typically within minutes over email for simple issues), and lets us better plan our visits for optimal efficiency.