Professional Technical Support for Homes and Businesses — Call 706-549-9300 info@classiccitytech.com

Service Catalog

Our support Articles designed 100% for you. We cover from increasing your privacy and security to understanding how different computer-related tasks work.

From basic repairs to custom builds, we work with you to find exactly what you need and don’t try to up-sell you on everything you don’t.

Are you trained in everything IT? No. And why should you be? Questions come up about hardware and programs all the time. Let us lend our knowledge to get you the best solutions.

No internal IT staff? No problem! We offer fully managed solutions at very affordable prices. We’ll keep your systems up so you can keep the business going.

Need a new network? Problems with your existing network? We’ve designed networks in scope up to a war-on-terror network for the government. We’ve got you covered.

Network security analysis. Risk assessments. Data recovery and/or decryption. End user awareness training. And more.

Need to keep an eye on your property? Our surveillance systems can provide you automated notifications and tie into existing alarm systems.

Web design start to finish. Tell us what you need. We’ll get it built and then train you on how to manage it. We also offer website security hardening, maintenance, and SEO optimization.

Agent

The agent requires no installation. Simply download it, save it somewhere you can find it, and then run it. You will be given an ID and password to allow for the remote support. Pass these along to us, sit back, and let us fix things up for you.

Host

The host is an installation that stays running on your computer so you can request our assistance without even being at your computer. All you need to do is provide us with your ID and password and to leave the computer on. We'll handle the rest.

Helpdesk

Not all problems need a "drop everything and help" response. Submitting tickets alerts all of us instantly, lets us research and reach out with answers (typically within minutes over email for simple issues), and lets us better plan our visits for optimal efficiency.