Professional Technical Support for Homes and Businesses — Call 706-549-9300 [email protected]

Privacy Policy

Nothing fancy or hidden here.

Our site currently uses Google Analytics for our own tracking purposes.

*Update* Goodby Google! You will not be missed! We’ve updated to FlySpy to keep your data more secure and out of Google’s hands. They have a really cool platform that tells us exactly what we need and a privacy policy that actually seeks to protect your information!*End Update*

Specifically, we want to know which pages of our site are of interest and how many new people are visiting. That is it. We do not sell your information or provide it to any 3rd party.

All tracking is purely so we can offer you a better product. For example, if more people read our privacy blogs (which will actually teach you how to beat this tracking!), we’ll create more privacy-related content. Like the malware blogs? We’ll do more malware content. Etc.

Agent

The agent requires no installation. Simply download it, save it somewhere you can find it, and then run it. You will be given an ID and password to allow for the remote support. Pass these along to us, sit back, and let us fix things up for you.

Host

The host is an installation that stays running on your computer so you can request our assistance without even being at your computer. All you need to do is provide us with your ID and password and to leave the computer on. We'll handle the rest.

Helpdesk

Not all problems need a "drop everything and help" response. Submitting tickets alerts all of us instantly, lets us research and reach out with answers (typically within minutes over email for simple issues), and lets us better plan our visits for optimal efficiency.