Professional Technical Support for Homes and Businesses — Call 706-549-9300 [email protected]

From the Epps Bridge Area:

Head southwest on Epps Bridge Pkwy toward Oconee Connector -Take the US-78 E/GA-10 Loop S ramp to GA-8 E/US-29 N -Merge onto GA-10 Loop S -Continue onto US-29 N -Take exit 4 for US-129 S/US-441 S/GA-15 S toward Watkinsville/Madison -Turn right onto GA-15 S/US-129 S/US-441 S -Turn left onto White Oak Rd -Turn right onto Macon Hwy -Destination will be on the right, in Suite C of the Synergy Building.

From the Five Points Area:

Head southwest on S Lumpkin St toward Carlton Terrace -Turn right onto Macon Hwy -Turn left to stay on Macon Hwy -Destination will be on the right, in Suite C of the Synergy Building.

From the Downtown Athens Area:

Head west on Baxter St toward S Church St -Turn left onto S Milledge Ave -Turn right onto Macon Hwy -Turn left to stay on Macon Hwy -Destination will be on the right, in Suite C of the Synergy Building.

From the Atlanta Area:

Head northeast on I-85 N -Take exit 106 to merge onto GA-316 E toward Lawrenceville/Athens -Take the US-78 E/GA-10 Loop S ramp to US-29 S/Lexington/Hartwell/University of Georgia -Merge onto GA-10 Loop E/US-29 N/US-78 E -Take exit 4 for US-129 S/US-441 S/GA-15 S toward Watkinsville/Madison -Turn right onto GA-15 S/US-129 S/US-441 S -Turn left onto White Oak Rd -Turn right onto Macon Hwy -Destination will be on the right, in Suite C of the Synergy Building.

Agent

The agent requires no installation. Simply download it, save it somewhere you can find it, and then run it. You will be given an ID and password to allow for the remote support. Pass these along to us, sit back, and let us fix things up for you.

Host

The host is an installation that stays running on your computer so you can request our assistance without even being at your computer. All you need to do is provide us with your ID and password and to leave the computer on. We'll handle the rest.

Helpdesk

Not all problems need a "drop everything and help" response. Submitting tickets alerts all of us instantly, lets us research and reach out with answers (typically within minutes over email for simple issues), and lets us better plan our visits for optimal efficiency.