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The Archives

Through these doors lie the Articles of Techiness (yes, we are indeed nerds). Tired of being tracked online? Ever wonder if one processor is actually better than another or if you are being duped by fancy advertising? We carefully craft these articles from all things technology to match subjects you find interesting. Want us to write about something specific? Head on over to our contact page and let us know! It may just be our next post. Articles are published on alternating Mondays.

Welcome… to the Articles of Techiness

Understanding Your Network

Understanding Your Network Time to translate some of our nerd speek so you actually know what we're talking about. So basically... We want to look at a few key areas of your network and let you know a little more about them. For example, what is your computer's IP...

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Is That a Good Computer?

Did you know advertising is deceptive? Yeah, we thought you might have. Unfortunately, this is true with computer advertising as well. Stores often have sales or put computers on clearance. But are they any good? Well... lets just put it this way: It's like going to a...

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What Does Antivirus Do?

Our last post was about ways to avoid malware (if you didn't see it, make sure to check it out here! That one is pretty important). This time around we're going to segue into antivirus. Specifically, what does it do and which ones are actually worth purchasing? As you...

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Defeating Malware

You have been compromised. Imagine you walk into your office in the morning and are greeted by this. All you know is something bad has happened and at that moment, you might have lost everything. This is not a place you want to be. And trust us, we never want you to...

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Selling Your Friends on Facebook

Who here uses Facebook? As of the last stats we saw reported, there are over 2 billion active Facebook users. Odds are, if you come up to someone on the street and ask about it, they have a Facebook account. This is pretty awesome because it can be a great tool to...

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Protecting Your Privacy In A World of Trackers

We can't even count the number of times we have been asked how to protect our privacy in a world where every action is tracked online. Have you ever looked at a product on Amazon and then noticed it was being advertised to you on other websites? That is internet...

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Agent

The agent requires no installation. Simply download it, save it somewhere you can find it, and then run it. You will be given an ID and password to allow for the remote support. Pass these along to us, sit back, and let us fix things up for you.

Host

The host is an installation that stays running on your computer so you can request our assistance without even being at your computer. All you need to do is provide us with your ID and password and to leave the computer on. We'll handle the rest.

Helpdesk

Not all problems need a "drop everything and help" response. Submitting tickets alerts all of us instantly, lets us research and reach out with answers (typically within minutes over email for simple issues), and lets us better plan our visits for optimal efficiency.